1. Introduction

This Cookies Policy explains how ClickaSlot ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our appointment booking platform ("Platform").

This policy explains what cookies are, how we use them, the types of cookies we use, the information we collect using cookies, and how you can control your cookie preferences.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to the website owners.

Cookies help us recognize your device and store some information about your preferences or past actions on our Platform. They enable us to provide you with a better experience and allow us to improve our services.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the operation of our Platform. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.

Authentication cookies: To verify your identity when you log in
Security cookies: To protect against fraudulent activity and enhance security
Session cookies: To maintain your session while using the Platform

Note: Essential cookies cannot be disabled as they are necessary for the Platform to function.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Preference cookies: To remember your settings and preferences (e.g., language, theme)
User interface customization: To remember your display preferences
Accessibility features: To provide features tailored to your needs

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously. This helps us improve our services and user experience.

Google Analytics: To analyze website traffic and usage patterns
Performance monitoring: To measure page load times and identify technical issues
User behavior analysis: To understand how users navigate our Platform

3.4 Marketing Cookies

These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

Advertising cookies: To serve relevant advertisements based on your interests
Retargeting cookies: To show you relevant ads on other websites
Social media cookies: To enable social sharing and track engagement

4. How We Use Cookies

We use cookies for the following purposes:

Authentication: To verify your identity and maintain your login session
Security: To detect and prevent security threats and fraudulent activity
Preferences: To remember your settings and customize your experience
Analytics: To understand how you use our Platform and improve our services
Performance: To monitor and improve the performance of our Platform
Marketing: To deliver relevant advertising and measure campaign effectiveness

5. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality.

Third-party services we use may include:

Google Analytics: For website analytics and performance monitoring
Social Media Platforms: For social sharing and engagement tracking
Payment Processors: For secure payment processing
Advertising Networks: For targeted advertising campaigns

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they collect and use your information.

6. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. When you first visit our Platform, you will be presented with a cookie consent banner where you can manage your preferences.

6.1 Cookie Consent Banner

Our cookie consent banner allows you to:

Accept all cookies
Reject all non-essential cookies
Customize your cookie preferences by category

You can change your cookie preferences at any time by accessing the cookie settings in your account or by clearing your browser cookies.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

Delete all cookies stored on your device
Block all cookies from being set
Allow cookies only from specific websites
Set your browser to notify you when cookies are being set

Please note that if you choose to block all cookies, you may not be able to access certain features of our Platform, and your experience may be affected.

6.3 Browser-Specific Instructions

For more information on how to manage cookies in your browser, please refer to:

7. Cookie Retention

Cookies may be stored on your device for varying periods:

Session cookies: Deleted when you close your browser
Persistent cookies: Remain on your device until they expire or you delete them

The retention period for persistent cookies varies depending on their purpose and type, ranging from a few days to several years.

8. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this Cookies Policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us:

Email: contact@clickaslot.co.uk

10. Related Policies

For more information about how we protect your privacy and handle your personal data, please review: